Communication Skills Storyboard

This One Page Coach® on Effective Communication Skills looks at the ‘art’ of talking and listening, or how communication can be orchestrated to create a genuine two-way experience that can be of high mutual value as often as possible.

This training guide summary sheet is a 2-sided document with a storyboard on one side and an application template or other supplemental resource on the reverse.

Learning Outcomes

• Identify the four stages of Effective Communication (Understand, Create, Address and Navigate).
• Recognize the characteristics of effective and ineffective communication approaches.
• Learn some personal skills and behaviours that might assist in communicating more effectively in the future.

Storyboard Headings

• Your communication style
• What is “good” communication
• What is “bad” communication
• Your personal values and aims
• The right conversational climate
• Creating empathy and warmth
• External inhibitors and barriers
• Personal inhibitors and barriers
• Verbal communication clues
• Non-verbal communication clues
• Seeking feedback and advice for the future

Downloadable:
This product is a downloadable PDF. By purchasing this product, you are entitled to print one copy for your use. Photocopying and distributing the storyboard to others is a violation of the copyright. If you wish to make additional copies of this storyboard for use in a classroom or other group setting, you may purchase a reprint licence from this webstore.

Details:
Author(s): Jon Warner
ISBN: 978-1-84892-078-1
Availability: Downloadable
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