Effective Complaint Handling Storyboard

The One Page Coach® family of products was designed for trainers, facilitators, coaches, mentors and others responsible for guiding individuals on their learning journey. Built around a simple “storyboard,” One Page Coach® resources aim to provide the trainer/facilitator with an integrated set of tools for presenting one of our 96 topics in as little as 2 hours, or as much as a day.
For many of our One Page Coach® titles, we offer a complete workshop kit. Kits include:

• Storyboard
• Participant Workbook
• Facilitator’s Guide including exercises, discussions, case studies and role plays for interactive learning
• Presenter’s Powerpoint Slide Packs containing a slide for each of the panels of the storyboard

Check the webstore to see if the title you want is currently available in a kit. Or email us to ask when it will be available in the store. Reprint licenses are available if you wish to reproduce copies of the Storyboards or Participant Workbooks for a class.

• Downloadable:

This product is a downloadable PDF. By purchasing this product, you are entitled to print one copy for your use. Photocopying and distributing the storyboard to others is a violation of the copyright. If you wish to make additional copies of this storyboard for use in a classroom or other group setting, you may purchase a reprint licence from this webstore.

Details:
Author(s): Jon Warner
ISBN: 978-1-84892-080-4
Availability: Downloadable
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